Not sure if your Experience Points (XP) total is correct?
We are doing our best to consider the stays from 2008 onwards (hotels in Portugal) and from September 2020 onwards (hotels in Brazil). However, due to the limitations arising from the use of different operating systems over the years, it is possible that some stays were not registered automatically.
If you believe that some of your stays are not being considered, please submit this form to request verification of your reservation history.
We appreciate your help.
HOTEL (please select one) *